We operate in the ‘masses of niches’ ...

Our operations have a distinct expertise in a variety of domains. Each domain is offered as a ‘boutique’ service. We service specialized domains in small to mid-sized numbers. However the total operation becomes a big ‘bouquet of services’ thus giving us mass as an organization whole.

On the other hand when it comes to ‘service delivery’ we have, possibly, one of the most innovative models in the BPO business. We have multiple delivery centers for operations. When combined together they make a critical mass of more than 1000 seats, while each one is a nimble SBU on its own.

Operations Infrastructure is leased from one of the largest telecom companies in India. We get the following benefits in this model:

• Best-in-class physical infrastructure in up-market locations scattered across the country.



• Globally competitive Technology Infrastructure backed by a global company, which owns its Under-Sea Cable, Telecom Networks and many leading new technology businesses.



• Video conferencing at ‘each location’.



• Certified & Secured IT Systems on globally accepted levels.



• Fail-safe Technology & Telecom Infrastructure with built in multiple-tier redundancy.